Quality assurance

Quality assurance

Working to ISO 9001-2015 certification through our stringent Quality Management System, we deliver comprehensive decontamination cleaning services and asbestos abatement and disposal to the highest industry standards. Highly coordinated teamwork and communication form the basis of our uniquely collaborative approach.

Quality assurance built-in

Compliance you can rely on

We are driven by quality and a culture of continuous improvement. In every single aspect of our decontamination cleaning services, we aim to exceed expectation — on time, on budget and on point.

We also strive for quantifiable quality — measuring process, performance and delivery against rigorous KPIs. The secret behind our continued attainment and advancement of standards is our uniquely collaborative approach. Guided by timely data from their Operations Teams, our Contract and Project Managers are laser-focused on their performance targets and compliance obligations, coordinating the teamwork and efficiency required to surpass goals and set new objectives.

decontamination cleaning services
decontamination cleaning services


Decontaminate operate an integrated Quality Management System which is aligned with our environmental management system and health and safety protocols. Accordingly, our ISO 9001-2015 certification reflects the consistent quality standards and efficiencies we achieve across our operations as we continue to improve the development and delivery of our services.

The results of this approach are enhanced credibility, elevated customer confidence and a sharpened competitive edge.

Our overriding priority

Health & safety

From planning to delivery, health and safety are key non-negotiables at every level of Decontaminate’s activities. Every member of our workforce, from work site to boardroom, undergoes regular health and safety training, supported by ongoing mentoring and workshops.

Our health and safety culture encompasses every aspect of our working practices, from risk evaluation and decision-making to instilling safer behaviours. Our objective is to create a corporate culture where these behaviours become instinctive, reinforced by continuous safety instruction and support, and underpinned by regular site risk assessments and inspections.

Strict protocols

Compliant disposal

We also ensure that staff are issued with the appropriate PPE and RPE at all times, safeguarding their welfare every hour and minute of the working day. In practice, our health and safety protocols ensure that all ACMs are removed without breakage wherever possible. They are then wrapped in polythene and transported to a licensed waste facility in readiness for safe, compliant disposal.

This rigorous approach to health and safety is recognised by an array of industry accreditations and awards and reflected by our ISO 45001:2018 certification.

Safety is far more than a tick box on a checklist — it’s a continuous process, a corporate state of mind. To this end, all staff at every level of the company receive ongoing training, mentoring and monitoring, supported by regular workshops, where all safety protocols are reinforced. To ensure they become second nature to all team members, every aspect of safety is covered, from risk evaluation and decision making to embedding safer behaviours.
Marc Smith CMIOSH MIIRSM, DE Group SHEQ Director

See our group policies